USB cable connection problems

When having error messages about USB connection when using iGP32, please check the following.
  • Make sure that the USB cable is well connected to the Mac and to the GP32, and also that you are using a USB cable for GP32 consoles. Not all the USB cables are well suited to use with the console.
  • Check that the console is on and in PC-Link mode, as well as that there is no error showing in the screen of the console.
  • Verify that the console has enough battery charge.
  • iGP32 has been tested using the latest versions of Mac OS X "Jaguar" (Mac OS X 10.2.8) and "Panther" (Mac OS X 10.3.8). If you are using an older version of system software, you can use Automatic Software Update or go to the Apple Computer Support Site to get the latest version.
  • If your GP32 console has some age, it may have installed an old firmware version (1.5.7) that has an internal bug which prevents the USB connection to work properly. If this is your case, it is recommended that you upgrade the firmware of your console.
  • You can check if the System Software detects properly the console. With the console turned on and connected to the Mac, launch "System Profile" and verify if there is a USB device without name, with a product ID of  "12850 ($3232)" and manufacturer ID  "3766". If this wasn't the case, please re-check all the above procedures.
  • Sometimes, reparing disk permissions using "Disk Utility" can solve many problems.