Same with me. My refund request was ignored. So refund is practically impossible.I've tried to get a refund but my attempts to contact the website/store have been ignored.
It's been nearly seven (!) years since I placed the original order. I should have learned my lesson from the Pandora debacle.
Thanks, it was in the top-right box named "have a promo code ?" or something like that.Has passed almost 2 years...but if i recall right...yes voucher code had to be inserted after the checkout.
Please pay attention...i don't remember very well...like i said some time have passed since.
Instead of asking him his opinion can we not get the data and see what picture it paints?