Recent content by DaveGlo

  1. DaveGlo

    I want to cancel my order!

    I was a pre premuim order order, if that makes sense. In the year waiting, my priorities have changed. I bought my first house and as we all know too well, bills have all gone up sharply recently. I have a wedding to save for next year. I know this things are my life choices, but things happen...
  2. DaveGlo

    Confirmed I was being refunded on 26th August but still no money

    Decided to use the email address given on the order page that Craigx had put in his post. Got an email from Debs yesterday saying she had forwarded it to the right email address. Had an email this morning asking for my bank details for the refund as Google checkout is having issues. Replied...
  3. DaveGlo

    Confirmed I was being refunded on 26th August but still no money

    If the money never hit any of your accounts, then someone at Open Pandora is going to have to get a BACS trace from their bank to see where it went. I have been contacting OP via google check out every 6 days or so and after my initial acknowledgement of cancelling, i have still got nothing...
  4. DaveGlo

    Confirmed I was being refunded on 26th August but still no money

    I would really like to know the answer to his too, as other members have mentioned in other threads that there isn't the money available at this time for refunds and to wait till you have your financial backing in place. Is this the case or is it just an issue with Google checkout?
  5. DaveGlo

    I want to cancel my order!

    Fair enough, but my order is cancelled, so I'm not getting a pandora and I'm not getting any response to asking for my money back. OPT may be going through a rough patch but so am I, in the last 2 months I've been forced to take a pay cut and my other half is about to be made redundant. My...
  6. DaveGlo

    Regretfully Cancelling my Order -- Who do I email?

    Managed to get a cancellation request acknowledged. Now asking for the money back and not getting any replies.
  7. DaveGlo

    I want to cancel my order!

    I still have only had one email acknowledging my request to cancel the order. Now i am getting no replies when asking for my money. I am now starting to fear as others have posted. I don`t think we will see this money again. If anyone has successfully managed to get their money back, please...
  8. DaveGlo

    I want to cancel my order!

    I got a reply about 2 weeks ago stating my order was cancelled and the money would be returned ASAP. I found after trying to just get an initial response I had to go through Google checkout and contact the seller with the template subject I want to cancel my order. I have now sent 2 emails...
  9. DaveGlo

    ...and i'm out.

    I am out too, I emailed asking for a refund yesterday. When I pre-ordered the WIZ, I got the nice surprise of picking up the mystery parcel from the sorting office. I had hoped to get the same thing with the Pandora. Unfortunately I have had a mare with my job and need the cash for more...
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