Hi all. From a lurker's perspective, Gruso nailed it. At this point I internally put anything Craig says through my mental spin dryer. He may not be much for words but I've never read anything that would suggest malicious behavior. I think it's all the waiting that makes other forum-goers so...
The site does say "the cost for a Pandora delivered to you is 500 USD". But I can see how this could be read either way.
It is in NO WAY clear on the website. It specifically says "delivered to you within the next 7 days". Not shipped. For the sake of your company's already questionable...