Gamepark Service Center, Email And Phone


julesg

Still Fresh
Joined
Jun 11, 2004
Messages
12
I read the BLU manual, as its in English for the most part.

The Warrenty page caught my eye. As well as the One year warranty for defects their is a PAY Service for things I quote

"Damage caused by user Error: Intentional or accidental damage caused by user"

i.e All those who screw up the light guide in a FLU.

Now I know its the BLU manual, but it must be the same kinda thing as we got with our jap FLU's

Only thing is can't see a way to contact anyone ABOUT Warrenty services.

I think we need to investigate this!
 
Well i looked in the FLU manual, and its in English!

And best of all same staement as in BLU manual, HURRAY

Better yet it gives you a telephone number of gameparks service centre

02-558-9225

God knows where that is, BUT if you type it in google you get an email address, which is help@gamepark.co.kr

I have mailed them and awaiting reply.

Anyone tried phoning that number?
 
My FLU light guide is bust, no one can sort it APARENTLY!

But in manual Gamepark have a "Pay Service" which deals with "Intentional or Accidental damage"

But where do we go? There is a Gamepark service center! (probably in korea)

Well BLU manual has no details, but the FLU manual does. A phone number

02-558-9225

If you search for this number on net you get an email address

help@gamepark.co.kr

Anyone tried the number?, I have emailed them, and are awaiting a reply.

Any stories of this mystical service centre?
 
No joke,

See "Product Warrenty" page (31) of FLU manual. Amazing but true!

If we can only get in contact with them.
 
Same content, merged.

Interesting though, but I think it directs to Gamepark which has no English technical support to my knowledge. They could have shipped out the Korean manual to some third-party translator who just translated the ENTIRE manual without regard for content.
 
Well nice to see Sam got contact.

Did you have any joy with them?

Did you have to send out to korea?
 
I don't mean about this but about other things. I will try to make contact later. If not I know someone in gamepark speaks "basic" english so I will ask him. He was kind and responded in 2 days.
 
I don't mean about this but about other things. I will try to make contact later. If not I know someone in gamepark speaks "basic" english so I will ask him. He was kind and responded in 2 days.
Sorry I did not make that very clear. The fact that you managed to get in contact and got a positive response to A problem (not my flu thing specifically) was a success.

Just to recap, you emailed the help@ address in both english and a korean translation, and you got a reply in 2 days? If I got all that right, thats pretty good.

What were you mailing them about by the way?

Were you given any other contact emails, numbers?

This all sounds good, thanks for sharing it.
 
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