maciek_urbanski
Member
- Joined
- Oct 3, 2008
- Messages
- 161
I'm trying to cancel my Pandora order. I'm working on other hobby projects where I have access to actual hardware. It seems that Pandora missed the mark for me.
For canceling I'm mailing openpandorasales@gmail.com.
my communication log:
2010-12-03: sent: email requesting order cancellation (no reply)
2010-12-10: sent: email requesting confirmation (received: apologetic reply with confirmation)
2010-12-12: sent: email with bank transfer data (no reply)
2010-12-20: sent: email asking if bank transfer occurred (received: apologetic reply claiming that bank transfer will happen "today" and should be completed within 1-3 days)
2011-01-03: sent: email asking for some proof that bank transfer occurred (no reply)
It seems to me that openpandorasales@gmail.com "misses" above 50% of my mails and refund has not been done yet.
Seems unprofessional to say the least.
Anyone have similar experience ?
Maciek
For canceling I'm mailing openpandorasales@gmail.com.
my communication log:
2010-12-03: sent: email requesting order cancellation (no reply)
2010-12-10: sent: email requesting confirmation (received: apologetic reply with confirmation)
2010-12-12: sent: email with bank transfer data (no reply)
2010-12-20: sent: email asking if bank transfer occurred (received: apologetic reply claiming that bank transfer will happen "today" and should be completed within 1-3 days)
2011-01-03: sent: email asking for some proof that bank transfer occurred (no reply)
It seems to me that openpandorasales@gmail.com "misses" above 50% of my mails and refund has not been done yet.
Seems unprofessional to say the least.
Anyone have similar experience ?
Maciek