Unable to get help


T2S

Still Fresh
Joined
Jun 21, 2011
Messages
12
I got my Pandora about a month ago and it worked fine for a few days then some of the keys stopped working, fair enough i have a faulty unit


since then i have sent two emails asking on what i should do concerning sending it back for repairs one on the 12th nov and one on the 18th


i have not received a reply now i know that my unit needs a replacement board and i know that don't exist yet but a reply would be nice


this really annoys me that's all i don't know how long other people have waited for a reply ? I'm just worried i will never get one


BTW my order is from Craig at openpandorasales@gmailsss
 
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If you ordered from craig, there are known communicationproblems because of a huge backlog of emails.


Maybe you can contact EvilDragon directly as he repairs the units atm afaik.


Edit: Maybe your board isn't fauly, as there were some problems with contacts and a carbon layer on the keymat. Maybe exchanging that will work for you.
 
Last edited by a moderator:
I can't repair PCBs, so I can't do much here.


If the carbon layer worked before, I doubt it will suddenly stop. Sounds like a bad solder on the PCB to me :/
 
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