Well I said we can just disagree on that point. I also don't hear "staying on top of security patches" as a common complaint among anyone but people who probably wouldn't use android anyway, just saying.
I hear things like "oh my hardware is making a weird noise" after upgrade "oh hey it's fixed, awesome!" That's what I argue is support. I hope we can at least agree that is support, and GPD does offer that.
Well, that's customer support, which seems to be good here, especially for a chinese company where the native language is not English. That's great!
However, we were talking about supporting the product, which is upgrades of the OS, especially security fixes.
Unfortunately, these days, software updates are often underrated. With gaming devices like a GameBoy or similar, which had their own OS and no sensitive data on them, it was't needed.
However, these days, almost all gaming devices are always connected to the internet, store sensitive data (Wlan passwords, store accounts, etc.) and therefore security is an issue.
I am also blaming Google for that, as the Play Store can only be used if you enter your credentials... would be great to have a guest account to download free stuff, especially for devices that are only being meant for gaming.
I am not scared that anyone will delete or steal games or savestates I have on the system - it's the account details that are critical.
And that's especially critical with common OS, as the attacker tools don't need to target a specific system but only the OS.
So even the smallest niche product is endangered and should be kept up-to-date.
The chances that some random attack script targets the GPD XD is a lot larger than a random attack script targetting the Pandora.
Also I'm sure you personally are probably one of the reasons there is a very recent split version of their firmware, one without emulators and stuff bundled in, and another with it. So one could also argue they do listen to their customers requests as well.
Well, that's not especially a customer request. It's the only way to legally import them into Europe, which is what they want to do
So the picture I'm trying to paint differs to the one others here are painting that "ohh lets just throw some shit against the wall and see how much of it sticks, but hey, lets not wait too long because here comes the next load! CHOO! CHOO!" or some other nonsense.
Not perfect, but acceptable by a reasonable person IMO.
Yes, I never said that their customer support isn't good. I am very happy it IS good.
But sadly, these days, products need more support and updates than 10 years ago, which is something you shouldn't forget.
I'm saying the wait was longer, the first image I saw of the GPD XD concept was about a year before it was made. Some might disagree, GPD didn't really get into the dingoonity until during the XD development cycle, mostly talked through ambassadors than posting themselves.
Ah, then I misunderstood a post. As I read someone claiming that the GPD XD was out a few months after the first renderings.
You know first hand the problems you went through with the pyra and it's not a ground up product either, there is at least some overlap in design and minor tweaks going on.
Yes, having case data you reuse is a lot more easier, which was the plan with the Pyra. Reuse as much as possible for future upgrades.
Sadly that was't possible with the Pandora.
It just depends on your expectations. To me 5 years seems a bit much to ask from company to support. Support it with major patches for as long as you are producing new units and then I guess a year for warranty after the last one rolls off the line then cut the cord and start focusing on your next project. Those are my expectations.
Well, it depends. High security risks should be fixed as long as possible.
If I'm fine using the GPD XD and don't want to upgrade to the XD2, it would be nice to get fixes.
However it seems there weren't even major security fixes within the lifetime of the GPD
Sadly, that's typical with Android. It seems there are only major updates, are there smartphones which use something like apt-get or pacman to simply update one package?
AFAIK, there isn't, so implementing security fixes into old Android versions isn't easy. That's what I like about Linux and hate about Android.
However, given that Android 5 was even out before the GPD XD was released, they could've at least upgraded to that version.
GP32 Nov 2001
GP2X Nov 2005
GP2X F200 Oct 2007
Well, the F200 was mainly an update of the F100, because Craig, me and the community was nagging about a DPad and a touchscreen.
The rest of the device was completely the same, so the F100 also got the firmware updates the F200 received.
GP2X Wiz May 2009
GP2X Caanoo Sep 2011
Ah yes, the sad ending of GPH.
The WIZ was nice, but the LCD was failing on a lot of units, and some users complained the display was too small...
Because of the failing LCDs, GPH needed to rush out a new version, which was the Caanoo... it uses the same hardware as the WIZ, but they removed the DPad (for whatever reason) and the software wasn't compatible.
I told GPH if they release that one, it won't sell very well... and that was the case, it seems.
If the WIZ didn't have the failing OLED issues, the Caanoo would've probably been more refined, a next-gen handheld with more features, but they had to rush it.
Give that, the release cycle would be 4 years, as the F200 was a minor upgrade that used the same firmware, so the F100 still got upgrades until the end of the F200.
I doubt that the firmware of the XD2 will run on the XD though, as they use a different SoC, so it's different here.
But as mentioned, I mostly blame the Android system for not being able providing easy security patches.