[dragonbox shop] if i checkout as "guest" how follow the status of my order?


ahahah

Active Member
Joined
Feb 13, 2010
Messages
592
hello

in dragonbox shop i've chosen the "checkout as guest" button to purchase 1 pandora and i gave my personnal informations (name, email etc...) in the guest form.

but now how can i do to follow the status of the order?

particularly how to know when the pandora will be sent and also what will be the tracking number of the parcel?

all i have received by email after the purchase is an invoice number and an order number.

how to use them?

i ask this because the "your accunt" link doesn't work for the instant checkouts.

or will i receive the status informations evolution by email automatically?

thanks for the answer
 

EvilDragon

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You will receive emails when the status changes, as well as get automatic tracking mails when shipped via DHL or UPS.


AFAIR PrestaShop also includes a link to follow your order in the confirmation email... not 100% of that though.
 

ahahah

Active Member
Joined
Feb 13, 2010
Messages
592
You will receive emails when the status changes, as well as get automatic tracking mails when shipped via DHL or UPS.
and for signed mail? i suppose there is one tracking number for them, according to that page https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB.

AFAIR PrestaShop also includes a link to follow your order in the confirmation email... not 100% of that though.
what is prestashop?  i received mails from dragonbox, the links inside were: "order history" http://www.dragonbox.de/history.php

and "my accunt" http://www.dragonbox.de/my-account.php

in both cases i have to login (but impossible as guest)
 

ahahah

Active Member
Joined
Feb 13, 2010
Messages
592
maybe if i give you the invoice and order numbers, you can give me a direct link to follow the status without having to login? ^^
 
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