Shop refunds.


rygD

Nihilistic Mystic
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Feb 28, 2014
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Has anyone done refunds through the shop? If so how long did it take?

Ticket opened in the shop (couldn't find another refund option) and message sent here.
 

JDTAY

Half Pepperoni, All Cheese
Joined
Sep 15, 2015
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You want us to help you take back money from ED? :(

One time I requested a refund on a 20 euro gift card, and ED filled it before I could tell him I didn't need the refund anymore. And that's why I only have 160 euros saved toward Pyra instead of 180. :(

I still plan on preordering outright in July, the 160 will go toward the final payment due at shipping time. That is, if preorders are still open then. If not, I'll use it toward the general order.
 

rygD

Nihilistic Mystic
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Feb 28, 2014
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How did you request the refund, and how long did it take between when he initiated the refund and when it got to you?
 

JDTAY

Half Pepperoni, All Cheese
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I used a shop ticket too, I think. The money came back pretty quickly, like two days. It caught me off guard like I said.

This sounds like an emergency. You all right, rygD?
 

JDTAY

Half Pepperoni, All Cheese
Joined
Sep 15, 2015
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Four cancellations? Man, I don't know how ED holds on to his sanity.

Well, at least now we know 25% of cancellations are temporary. I mean, four is a healthy sample size, right?
 

PowerGod

Forum Addict!
Joined
Jun 20, 2011
Messages
3,944
@EvilDragon , can you confirm that you have received my mail to the store, and maybe all the PMs that I sent the last months ?

I can't understand if i'm using the wrong methods to contact you, or you are deliberately ignoring me... the last update I received about the Pandoras that I sent a year ago to be repairer, was from July...

I know that you are busy with Pyra and all, but at least tell me something.
 

EvilDragon

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Staff member
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Mar 4, 2003
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@EvilDragon , can you confirm that you have received my mail to the store, and maybe all the PMs that I sent the last months ?

I can't understand if i'm using the wrong methods to contact you, or you are deliberately ignoring me... the last update I received about the Pandoras that I sent a year ago to be repairer, was from July...

I know that you are busy with Pyra and all, but at least tell me something.

Not ignoring you, and I have received the emails.
I'm still in the process of catching up with everything, and I'm afraid due to the time where I was a bit overworked, I simply forgot about your units and need to catch up with everything :/
Sorry about that, but I need to first find out the status before I can give a proper reply.
 

PowerGod

Forum Addict!
Joined
Jun 20, 2011
Messages
3,944
Not ignoring you, and I have received the emails.
I'm still in the process of catching up with everything, and I'm afraid due to the time where I was a bit overworked, I simply forgot about your units and need to catch up with everything :/
Sorry about that, but I need to first find out the status before I can give a proper reply.

ok, thanks
 
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