We know we're busy... restructuring emails etc.


craigix

Mega GP Mania
Joined
Feb 3, 2003
Messages
11,010
Location
England
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Many of you know how busy we are, and it is evident with all the forum posts from people who are not getting email answers quite quick enough.


We are planning to join up the German and UK email addresses in to one central account, for all general enquiries.


We're also setting up a new phone number which will be the official Pandora phone number (it won't be the old number).


There will be a new website and a simple, easy to follow FAQ for new customers.


Essentially we want to eliminate all the previous jumbled confusion and get everything in one place with neat organisation.


So, fingers crossed, this will happen at the end of this month - the website is just waiting until we have 1Ghz unit firm delivery dates before going live.
 
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elwing

Rabbit Addict
Joined
Feb 23, 2009
Messages
3,118
nice post, without any of theses habitual wrong date estimations and everything... that's the kind of info we await, nicely done...


btw, Get out of craigX body evil spirit! It can't be the real one :D
 

Binky

Death's Steed
Staff member
Joined
May 28, 2003
Messages
6,997
Location
16A (TO)
Many of you know how busy we are, and it is evident with all the forum posts from people who are not getting email answers quite quick enough.


We are planning to join up the German and UK email addresses in to one central account, for all general enquiries.


We're also setting up a new phone number which will be the official Pandora phone number (it won't be the old number).


There will be a new website and a simple, easy to follow FAQ for new customers.


Essentially we want to eliminate all the previous jumbled confusion and get everything in one place with neat organisation.


So, fingers crossed, this will happen at the end of this month - the website is just waiting until we have 1Ghz unit firm delivery dates before going live.

Is this partly getting ready for the launch of product3 ?
 

craigix

Mega GP Mania
Joined
Feb 3, 2003
Messages
11,010
Location
England
Website
twitter.com
Well this is something we have always wanted to do, it was just having the time and money to do it all.


The 1Ghz sales are *seriously* helping things move quickly, and we're really grateful for those orders, and those of you with original orders will see some faster movement there too as we're ploughing the money back in to clearing the queue as fast as we can.
 

apersonthinks

Member
Joined
Sep 28, 2011
Messages
387
Sounds good! Just hope my order inquiry email i sent last friday will be answered within the next week ;)
 
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