Should I have received my final order eMail already?


levi

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Congratulations! Now I wonder why I didn't got the shipment email yet. I'm number 78 and completed the payment like 3 weeks ago.
I guess that depends on what shipping method you chose. Different shippers will have different ways of notifying you. I assume you got your 'your unit is ready' email, and have gone through the order process, just not had anything since then?
 

ingoreis

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I still wait for my Pyra too and the Payment was 3 Weeks ago.
Had Birthday my 40th before 2 Days and hoped the Pyra will arrive until then.
No Shipment Email here too in Germany.

Maybe there are 3 Reasons about it:
1.
Maybe its because i ordered in Dark Chrome and the Painting still need more Time.
2.
Maybe we will get the newer Cases from the newer Case Batch.
3.
Maybe it will get longer because we have a newer harder Lockdown here in Germany
and EvilDragon have no more help to build them.

..but i think it is simply the Coating with the Dark Chrome Colour which still need more Time.
 

asimov-solensan

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I guess that depends on what shipping method you chose. Different shippers will have different ways of notifying you. I assume you got your 'your unit is ready' email, and have gone through the order process, just not had anything since then?

No I did't got any "unit ready" email. The latest I got was the payment confirmation.

It may be the version I choose as you say. Mine was a dark chrome with 4GEU.
 

levi

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Sorry, yes, the 'your unit is ready' is actually entitled '[DragonBox Shop] The Pyra is a Reality!', which contains the links you'd need to go forward with the ordering process. I assume you've had that if you've managed to actually pay money for this thing.
 

Cooper

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Hi there! So today I've received my pre-preorder Pyra s.n. 104. I bet this is the first and only delivered to Mother Russia! Now I will be able to hack all the American elections much better! (Joke. Maybe.)

Comrades, dear ED! I need to admit that numerous times, especially in recent years, I was getting a bit tired of all the struggle the project faced. Occasionally I even thought about cancelling the order. That said, today holding that FEDEX box in my hand I've experienced so much excitement that I didn't feel in years (well, maybe except the day I received the delivery of my son). For those who still haven't watched Pyra unboxing - do not do it! ED did such a great job with Pyra package that you really want to experience it first hand!

The only issue I experience right now - is that something is missing. And it is the WAIT. ED, you need to start another project, immediately. No matter what it actually would be, you personally do not even have to know it yet. Just let us pre-order something else ASAP!

Best regards,
Artem
 

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Cooper

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Congrats! However, most of us are still waiting, so I'd prefer if ED doesn't start his next project just yet! ;)
That's an approach that slows the pace of technical progress!

Having played with the Pyra for some time now I can admit that ED is tweaking each case A LOT. That should be hell of a job which fully justifies these long batch assembly times. But generally device feels well made and well thought over. Now I need to charge it and figure out how to get system updated, repo connected and required software downloaded. I am quite a noob in Linux stuff. We definitely need a good start up beginner FAQ for this thing.
 

NetBLOKS

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Congrats on your Pyra.
Good thing ED send the device to you after the american election ;)

Most things work best from the terminal.
Open the terminal.
Updates:
Code:
apt update
apt full-upgrade
apt update copies the repo information to the Pyra and full-upgrade does the actual installing.
For new software:
Code:
apt search mail
apt install thunderbird
the search command shows you a list of software with the name or description "mail"
apt install does the install.
With these simple commands you should be able to manage your software easily.

For uninstall:
Code:
apt remove thunderbird
apt autoremove
The remove command deinstalls software,
the autoremove command removes dependencies that are no longer required.
 

Cooper

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Congrats on your Pyra.
Good thing ED send the device to you after the american election ;)

Most things work best from the terminal.
Open the terminal.
Updates:
Thanks for the info, yesterday I lurked through the support section and Matzesu first attempts with his Pyra were quite informative. So set it up, updated, got some software up and running.

A major issue though is charging. Can not get it work: in any state (ON/OFF), any of two charging ports do nothing with all my cables and chargers (literally dozens of them, most are branded like LG, Sony etc.). In the ON state battery daemon never shows any charging input. In the OFF state it is difficult to control what is going on, but just leaving the thing for a couple of hours on different chargers didn't do anything... My USB powerbank has charging indicator (only my device with such function) - basing on its data Pyra just doesn't want to take any charge in it.

That said, battery is out and being force charged now (it's starting voltage was 3.4V, which is far above empty, while Pyra was showing 5%).
 

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matzesu

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Charging needs a bit of time, expecly when you plug the Charger in whyle its runs, seems like the Charging Ship is not the fastest reporting the incoming of current to the Batterie Widged in the Task Bar..
And when the Unit is too warm, its dont charge until its beneath 40 C°..
And i have now the issue that when i plug in the Cable whyle the Pyra is off, the Green LED on the Lid gets Light Up, but the Unit dont charge,
you have first to shutdown the CPU by longer pressing the On Off Button until every light is gone, and then the Red LED on the Button should light up as an indicator its charges..
 

Cooper

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and then the Red LED on the Button should light up as an indicator its charges..
That is what I was looking into. Red charging light never happened to me. Turning on (green light) happened a couple of times.
In total it spent 14 hours in different modes of charging (90% in OFF state). Didn't take any charge.

Right now the battery has been sitting on the external charger for 40 mins. During this time the charger lowered current from 1.5A (set by me) to 1.0A (automatically, basing on battery V and R). During this time it pumped in 785 mAh out of 6000 mAh of the battery designed capacity. I feel like the battery is half way dead, but we will see - I have everything to test it.
 

ouzle

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That said, battery is out and being force charged now (it's starting voltage was 3.4V, which is far above em
The charging chip (BQ24297) will not connect the battery if the battery voltage is <2.5V (battery short circuit protection).
Below 3.0V, the chip will only trickle charge the battery at 128mA so as not to overheat the potentially damaged battery (precharge).
Between 3V and 3.5V we are supposed to get all the current you can from the charger (up to 2A by default settings).

However, the charging chip will let the system draw current from the battery if the battery voltage is above 3.0V when the charger is not powerful enough to supply the CPU and system demand. So, if the CPUs are running and pulling more power than your power supply can provide, the battery could still discharge down to 3.0V. The operating system should do a shutdown when the voltage drops below 3.5V though.

Unfortunately, the pyra boots up when a power cable is plugged in. Is there a situation where we can't charge a battery when the charger and the battery are not strong enough to boot the operating system? Once the system boots, you can then shutdown, or leave to charge whist idle. I guess this happens with the battery < 3.6V.
 

Cooper

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The charging chip (BQ24297) will not connect the battery if the battery voltage is <2.5V (battery short circuit protection).
Below 3.0V, the chip will only trickle charge the battery at 128mA so as not to overheat the potentially damaged battery (precharge).
Between 3V and 3.5V we are supposed to get all the current you can from the charger (up to 2A by default settings).

However, the charging chip will let the system draw current from the battery if the battery voltage is above 3.0V when the charger is not powerful enough to supply the CPU and system demand. So, if the CPUs are running and pulling more power than your power supply can provide, the battery could still discharge down to 3.0V. The operating system should do a shutdown when the voltage drops below 3.5V though.

Unfortunately, the pyra boots up when a power cable is plugged in. Is there a situation where we can't charge a battery when the charger and the battery are not strong enough to boot the operating system? Once the system boots, you can then shutdown, or leave to charge whist idle. I guess this happens with the battery < 3.6V.
That's some cool info, thanks a lot. I can confirm that the battery was not out of these normal operation specs.

I was able to pump 5258 mAh into the removed battery with a dedicated charger. This means that the battery is quite healthy, end voltage 4.2V under end charging current of 0.2A. Once installed in my Pyra battery gauge showed 92%. Played a bit with the device, charge dropped to 85%. I've let it cool down (to around 15C), turned off and started trying all my USB chargers and cables starting from 0.5A all the way up to 5A capable. Zero success - red charging light never lit up in the OFF state. One time Pyra lit the green lid light and turned on, but the battery menu didn't show any charging progress while idling.

Any ideas or suggestions? I do not believe that both charging ports could be physically broken out of the box simultaneously.
 

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Bosbeetle

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for those who want to keep score at home, #100 (standard, black) just shipped.

There is a thread here that only keeps track of pyra it would be cool if people add it there

 

ouzle

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That's some cool info, thanks a lot. I can confirm that the battery was not out of these normal operation specs.

I was able to pump 5258 mAh into the removed battery with a dedicated charger. This means that the battery is quite healthy, end voltage 4.2V under end charging current of 0.2A. Once installed in my Pyra battery gauge showed 92%. Played a bit with the device, charge dropped to 85%. I've let it cool down (to around 15C), turned off and started trying all my USB chargers and cables starting from 0.5A all the way up to 5A capable. Zero success - red charging light never lit up in the OFF state. One time Pyra lit the green lid light and turned on, but the battery menu didn't show any charging progress while idling.

Any ideas or suggestions? I do not believe that both charging ports could be physically broken out of the box simultaneously.
Which port are you using to charge? Have you tried one half of the micro-USB 3.0 port?
 

ouzle

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I've tried both. In different states (ON and OFF). With different chargers and cables. That's the reason I am so puzzled
There are a few ways we can see the charge current:

The 'Power Statistics' app reports charge rates in watts.

For more detail, you can type 'sensors' in a terminal window. That reports the power supply current and charging rate of the battery management chip (see the "bq24297-i2c-1-6b" chip section). It also reports the current flow to or from the battery (see the "bq27421-i2c-1-55" chip section). There are things we can learn from the temperatures reported by the "sensors" command too.

There's another command that gives more low level detail:
sudo /usr/share/pyra/scripts/letux/charger
 

ouzle

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And for some really low level detail, you can try:
Bash:
me@pyra:~$ cat /sys/class/power_supply/bq24297/device/registers

Register 09 is the fault state of the battery management chip. It should be 00 if all is good. If its not 00 then we can try to make sense of the value.
 
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